You can place your order by contacting us via email: info@ytspharmaceuticals.com , phone: +251913792900

For capital equipment the lead time is approximately 4-6 weeks. For consumable and stock items 1 week.

You can check your ETA by contacting our Customer Services on +251913792900

General Terms: Product will only be shipped upon receipt of an official purchase order number. Payment in full is due on the 20th of the month following invoice.
Returns:A Returned Goods Authorisation (RGA) number must be obtained from our Customer Service Department before any products are returned.

If you have any queries, you can contact our Customer Service Department by either email: info@ytspharmaceuticals.com or phone: +251913792900

To obtain quotes for our products, please contact our Customer Service Department by either email: info@ytspharm.com or
phone: +251913792900


We accept cash, cheque, direct credit and Visa or American Express – please contact us via email info@ytspharmaceuticals.com for further information or contact our accounts receivable department on +251913792900

No we can process your request as a cash sale, and once funds have been received we can distribute your order


We do have a few loan equipment for selected models. Loan equipment is subject to availability and a charge will be made to cover freight costs. Please contact our service administrator on +251913792900, with details of your unit make, model, fault and urgency for further details.

Please contact YTS customer services on +251913792900 who can supply these for you. If we do not stock your item, we can certainly advise where it can be obtained.

This depends on the model you have and your organisations Risk Management policy. Please contact our service administrator on +251913792900, or info@ytspharmaceuticals.com with your model details and we can advise the manufacturers recommendations.